No specific info about version 6.0. Please visit the main page of Cisco Agent Desktop on Software Informer.
It is a software with advanced telephony features for agents in a contact center
Remotix Agent is an easy-to-use remote desktop tool.
Remote Desktop Screenshot allows you to capture remote screenshots.
Can be used in conjunction with PTD to execute entire sets of Phantom scripts.
It is a feature-rich server and an object-oriented software development toolkit.